About Our Company

Meet Mandee Bhatia, CHB

Mandee Bhatia, CHB, is president of C B Service, Incorporated, a customs brokerage house in Louisville, Kentucky, with over 20 years of industry experience in imports, exports, customs brokerage, auditing, and business analysis.


Her real value comes from honest communications, asking the right questions and building trusting relationships and good processes. Because of this, she has helped small- to medium-sized importers compete while reducing risk and identifying opportunities. She has facilitated both imports and exports for international trade teams through the creation of policies for compliance and risk reduction. Her “partnership” with her clients offers a unique advantage to them.


Her experience in consulting includes a broad array of industries—manufacturing, professional services, construction, healthcare, retail, personal, nonprofits, and other industries. She is a member of the National Customs Brokers and Freight Forwarders Association of America, where she keeps abreast of the challenges and innovations in the industry. 

Studio headshot of a smiling person in a blue blazer and white shirt against a white background

Johnny

Johnny has been in the industry for many years and brings many talents. His knowledge of DG/Haz and warehousing gives C B Service and our customers additional security in ensuring their freight is handled correctly.

Smiling person in a red shirt and dark blazer against a white background

Lucas Bhatia

Also referred to as the Pit Boss or President in Training, Lucas has been immersed in the business from a young age. While pursuing his studies at the University of Kentucky in Lexington, KY, he is also mastering the trade. Lucas has been a part-time fixture at C B Service for as long as anyone can remember, always ready to step in when necessary. He approaches projects with a can-do attitude and completes them with efficiency, never uttering a word of complaint.

Studio headshot of a smiling woman with blonde hair wearing a dark green blouse on a white background

Ash Collins

A genuine Texas native, Ash brings a passionate determination to C B Service. They frequently handle the more complex and challenging PGA (Partner Government Agency) entries. While attending university, Ash works part-time at C B Service, which has been proud to count her as a member of the team since 2023.

Smiling person with glasses and black turtleneck in front of a leafy green backdrop

Rachel Collins

A true Texas native, Rachel is quiet and detail-oriented. As the newest addition to our team, she contributes a robust skill set in technology and offers a fresh perspective on our current policies, processes, and procedures.

From Louisville to San Antonio, We Keep Your International Freight Moving Without Costly Delays

Do not go it alone! We are here to be your partner—to educate, advise, and make sure all imports and exports have all the correct governmental documentation. We can assist you with legal questions and considerations as well as keeping the business in compliance.


As part of any consulting relationship between a customs broker and customer, there will be transactional information that requires confirmation for trade agreements, duty computation, and signature forms. These details can be overwhelming and costly.


Play it safe and get the expert—a licensed customs broker who understands how to prepare and keep your goods safe and secure. We will evaluate company processes and policies to streamline efficiencies for product movement.

Two workers in hard hats review plans beside stacked shipping containers in a port.

Business Team Container Cargo Shipping Control Inspection Loading Dock and Management Import/Export Freight at Port Shipyard. Manager and Foreman Teamwork Inspecting Containers, Shipment, and Warehouse.